Delivery, Satisfaction Guarantee and Returns
We offer worldwide delivery via Royal Mail. The shipping fee will automatically be calculated at checkout once you have submitted your address information for your order. These prices are calculated based on the quantity and weight of products ordered and destination.
Delivery in the UK:
The estimated shipping time for delivery in the UK is 2-3 working days after dispatch.
Delivery in Europe:
The estimated shipping time for delivery to Europe is 7-14 working days after dispatch.
Delivery in USA and Rest of World:
The estimated shipping time for delivery to the USA and rest of the world is 14-21 working days after dispatch.
We are so confident in the dandi® London products that we offer a satisfaction guarantee so that you can purchase without any worries. Whilst using our product you will not even get the tiniest of sweat marks. If you do, we will happily refund you the purchase price of the product.
To make a satisfaction guarantee claim please email firstname.lastname@example.org with the reason you would like a refund and once we have reviewed your request we will be in touch with you about how to begin the process.
If you have changed your mind about a purchase and would like to return your unused items then please email email@example.com explaining why you would like to return your products and we will review your request and get in touch with you about the next steps.
If you have any further queries or questions please email us.