Delivery and Returns

Delivery

We offer worldwide delivery via Royal Mail. Please see the section below dedicated to your country for estimated shipping times and fees. Please be aware your shipping fee will automatically be calculated at checkout once you have submitted your address information.

Delivery in the UK: 

The estimated shipping time for delivery in the UK is 2-3 working days after dispatch.

Post and packaging fees for the UK:

1 box of dandi patch = £1.49
2-4 boxes of dandi patch = £2.99
5+ boxes of dandi patch = price dependant upon weight, quote available at checkout

Delivery in Europe:

The estimated shipping time for delivery to Europe is 7-14 working days after dispatch.

Post and packaging fees for Europe:

1 box of dandi patch = £4.80
2-4 boxes of dandi patch = £5.10
5+ boxes of dandi patch = price dependant upon weight, quote available at checkout

Delivery in USA and Rest of World:

The estimated shipping time for delivery to the USA and rest of the world is 14-21 working days after dispatch.

Post and packaging fees for USA and Rest of World:

1 box of dandi patch = £5.55
2-4 boxes of dandi patch = £6.35
5+ boxes of dandi patch = price dependant upon weight, quote available at checkout

Returns

How To Return An Item

Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email customer.service@dandipatch.co.uk to request a refund and we will assign you a tracking number.

2. Mail your returned item to:

Dandi Patch/TNH Enterprises
Returns Department Tracking No: [Insert tracking number provided]
The Stoneway Office
Quinton Green Park
Quinton
Northants
United Kingdom
NN7 2EG

3. Include in your package a signed letter stating the reason for your return and the original receipt.

If you have any further queries or questions please email customer.service@dandipatch.co.uk.